Hi Ahmed,
I hope you’re doing well.
I’m reaching out personally after seeing your recent reviews, as I was surprised we hadn’t heard from you directly before they were left. I always want to fix things as soon as they come up, and I wish I’d had the chance to help earlier.
I’ve gone through your order #077351 carefully, and I just want to make sure we’re aligned on what’s missing so I can resolve it properly for you.
From what I can see, your order included:
2 × Majin Vegeta Oversized Tees
1 × Broly Oversized Tee
These were shipped in two separate fulfilments, both marked as delivered with Australia Post:
One parcel delivered 21 January
One parcel delivered 28 January
Based on your review, it sounds like you’re saying only 2 out of the 3 shirts were received. To help me fix this quickly, could you please confirm:
Which specific item is missing?
Did you receive 1 Broly + 1 Majin Vegeta, or a different combination?
I genuinely want to sort this out for you as fast as possible. If something is missing, we’ll make it right — I just need to confirm the exact details so there’s no confusion.
You can reply directly to this email, and I’ll personally handle it from here.
Thanks for your time, and I look forward to resolving this properly for you.
Kind regards,
Oz
OzJapwear
ozjapwearbusiness@gmail.com