Yes!!! Shipping is calculated on checkout!

We will be shipping from our local post office in Canley Heights, our Shipping Address is 1/46 Reeves Cres, Bonnyrigg.

Orders usually ship out within 1–3 business days. For pre-orders or print-on-demand sizes (like 5XL–7XL), production can take 3–5 weeks before shipping.

We process orders quickly to get them shipped out fast!

If you need to make changes or cancel, please contact us within 12 hours of ordering.

After that, we’re unable to modify or cancel your order — but you can still return it for a full refund once it arrives.

Simply reach out to us at ozjapwearbusiness@gmail.com — our team will get back to you as soon as possible.

If you prefer, you can also message us on Instagram @OzJapwear, or call/text 0450 015 100.

We’ll guide you through the return process and make it quick and easy.

If your order isn’t perfect, don’t stress — we’ve got you.

Please email us with:

• Your order number
  
• A brief description of the issue
  
• Clear photos of the item(s)
  

We’ll review it right away and work to resolve it as quickly as possible.

Once we receive and inspect your return, your refund will be issued to your original payment method within 7–10 business days.

If you paid by credit or debit card, please allow a few extra days for your bank or card provider to post the refund.

If it hasn’t appeared after that time, contact your bank or card provider for assistance.

At our pop-up stalls, we accept cash, card, and Afterpay payments.

For online orders, we accept:

• All major credit and debit cards (Visa, Mastercard, AMEX)
  
• PayPal
  
• Afterpay
  

No matter where you shop — online or in person — we’ve got you covered.

All orders are packed and shipped directly from our warehouse.

Please allow 1–3 business days for processing before dispatch.

We ship Monday to Friday only (no weekend shipping).

During holidays, new drops, or sales, processing may take a little longer due to higher order volumes — but we’ll always do our best to get your gear to you fast.

You can reach us anytime at ozjapwearbusiness@gmail.com — our customer support team will get back to you within 24 hours.

You can also message us on Instagram at @OzJapwear for quick replies and updates.